Tricks and Techniques

This section is just a little summarty of variousd ideas I have employed orv seen emplpyed during my time in I.T.

These tips may come in handy, maybe not. It will depend on your workplace but here goes...

Blow Your Own Trumpet
I reckon if you ever come in after hours to perform a task there is one hing you MUST do - send out an email !!! Email a message to as many recipients as appropriate to ask a question or to 'inform' them of something. The idea is to make them maware that you were in at 8.45pm on Saturday night ! Do'nt usffer in silence. The trick is to make the email seem like a valid piece of information rather htasn a pointless message that told them nothing.

A question is always useful - "Can anyone tell me if there an API that will extract Customer Account details when I pass in a Customer Id ?". You can send this far and wide and weveryuone thinks it's legitimate. Ideally hough you want to include a few managers on your list so you may need to escalate something. 'Progrss Reports' are very handy. " Just a short note to inform you that Batch program B556G has been delivered and should be in UAT by next Tuesady". The important thing is the 'Sent Date', not the message.